The Daily Tier Meeting, aka Daily Startup Meeting, is a meeting that is held every day (per shift if applicable).
Participating in the Tier meeting is everyone that works together on that work floor, regardless of the organizational structure. For instance, maintenance, planning, and production can be present at the Production's Tier.
- Draft the process, determine Performance Indicators (PI's).
- Define metric(s) for each PI, set a standard for each metric.
- Deviations from the standard are recorded, actions are defined.
- We start on time!
- The board should be updated before the meeting.
- Let the graph do the talking, not the people.
- No discussions, follow up after the meeting when needed.
- One representative represents the team on the next higher Tier meeting.
Every Tier level has one Tier meeting per team, alle meetings in the same level occur at the same time and should only take 10 minutes.
One representative from every Tier participates in the next higher Tier.
In this example, all Tiers have occurred in 3 x 10 minutes. In reality it may take a bit longer: 15 minutes for a meeting, some discussions afterwards, documenting actions, walk to the next Tier meeting, etc. So all 3 Tiers levels may take up to 1.5 hour.
Still, within 1.5 hour, there's a status update and escalation established throughout the entire plant!
The decisions, taken on any escalation item can be communicated down to the appropriate Tier level in the next Tier cycle.
The example in the picture holds three layers, but it can be expanded when needed to represent your organization.