Building material:
When we’re talking about On the Job Training: who is more knowledgeable and experienced then those who actually perform the tasks?
This is the main reason why the content of OJT material should be written by them.
That doesn't mean they should be left alone to doe so, not by far.
Helping them to structure, distinguish critical items versus the nice-to-knows or even just processing the material into digital content. The more experienced a person is, the less likely they will realize the ‘knicks and knacks’ that make or brake the job. As an outsider it is out job to ask the ‘silly questions’ and find out.
Execute:
Again, who is more qualified to deliver OJT than those who perform the task?
Any trainee will know immediately if the lesson is given by a person just following the instruction versus someone who has lived the task before.
Once you’ve helped the experienced operator with a Train the Trainer training, they can deliver the training autonomous.
At he time it’s required from a business perspective and right for the trainee. And not when a person form L&D (day shift) is available.
Sustain:
By now you’re in a good place: material is built and trainers are able to deliver the content.
All you need to do is not slip back. To do this a few things need to be in place:
- A system (LMS) that gives you an overview what has (not yet) been delivered.
- A process that detects and executes improvements to the current training material.
- Verification whether the standards that have been trained are still followed.
For this you need leads that ere able to do this ‘ process confirmation’ with respect for the people who execute the task.
On the Job Training in action
